NEW Covid-19 guidelines & Spa policies

Appointment Specifics

Kindly arrive 5 minutes prior to your scheduled appointment time to complete paperwork so that your treatment can start promptly. We cannot guarantee appointments for late arrivals. A late arrival will receive an extension of scheduled service ONLY if it is available.

 

Gratuity

Published prices do not include sales tax or gratuity. It is proper to provide a gratuity to the Staff member that provides the treatment. Your Esthetician always appreciates a Gratuity. If uncertain on the percentage of a Gratuity please don’t hesitate to communicate with the Receptionist.

 

Payment for Services

Sophia Esthetic accepts MasterCard, Visa, American Express, Debit & Cash. Prices are subject to change without notice. We do not offer refunds on services rendered.

Cancellations and No Shows

Please give 24 hours notice in case of cancellation or to reschedule your appointment. Other appointments could be scheduled in your time slot. Whether it be an appointment for one individual services or a spa package. If 24 hour notice is not given on a Voucher it will be automatically forfeited. There is a $25 cancellation fee if an appointment is not cancelled with a 24 hour notice for services costing between $0-$100 (regular price) and services costing $101 or more (regular price) will be subject to a $50 cancellation fee. Appointments booked on the same day are considered confirmed and the appointment slot cannot be cancelled, to adhere to our 24 hour cancellation policy. Please communicate with Sophia Esthetic with regards to your appointment needs. We do strive and intend to cater to you!

 

Gift Certificates

Sophia Esthetic Gift certificates do not expire.

 

Coupons

Coupons MUST be presented before a service is rendered. When scheduling the appointment please let the Receptionist know that you have a coupon. If the coupon is lost or the client forgot to bring the coupon then full payment at the brochure price is payment that is expected for the service or services that are rendered. Please be sure to always print out and bring the coupon with you on the day of your appointment.

 

Privacy & Security Policy

We do not sell, nor do we give out any type of information about any client in any form or fashion especially personal information about you.

 

Disclaimer

The spa treatments, services and/or facilities received or utilized at Sophia Esthetic Inc. are intended for general purposes only and are not intended to be a substitute for professional medical treatment for any condition, medical or otherwise, that Guests may have. Sophia Esthetic Inc. does not guaranty any exact results and final results will vary from person to person. Guests will fully indemnify and hold harmless Sophia Esthetic Inc & its holding company(ies), affiliates, subsidiaries, representatives, agents, staff and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees (on an indemnity basis), arising out of or in connection with the spa treatments, services and/or facilities. Testimonials appearing on this site are actually received via e-mail, or written submission. They are individual experiences, reflecting real life experiences of those who have used our products and/or services in some way or another. However, they are individual results and results do vary. We do not claim that they are typical results that consumers will generally achieve. The testimonials are not necessarily representative of all of those who will use our products and/or services.

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